Privacy Policy

At SmakSpace, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information

When you register for an account, we collect information such as:

• Name and contact information (email address, phone number)
• Business information (restaurant name, address, ABN/NZBN)
• Payment information (processed securely through our payment providers)
• Account credentials

Usage Information

We automatically collect certain information when you use our platform:

• Device information (browser type, operating system)
• IP address and location data
• Usage patterns and feature engagement
• Order and transaction data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud

3. Information Sharing

We may share your information in the following situations:

• With Service Providers: We share data with third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• For Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us permission to share

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you close your account, we will delete or anonymize your data within 90 days, except where we are legally required to retain it.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your data

To exercise these rights, please contact us at hello [at] smakspace [dot] app .

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand or Australia. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: